header image
The Mill of Hereford 17106 York Rd Monkton, MD 21111
Career

Retail Associate

Full time 30-40 hours per week

Location: Parkton, MD, USA 

Company: The Mill of Hereford

Job Description - Retail Associate  

 

We are looking for individuals to join our team of Retail Associates. Our Retail Team Members are responsible for assisting customers with their purchases of feed, seed, and supplies for their farms, horses, livestock, pets, wildlife, lawns, and gardens. Customer service skills, product knowledge, and the ability to multitask are important for this position. 

 

SPECIFIC DUTIES: 

  • Assist customers both in store and over the phone by providing exceptional customer service, including offering additional services and products to increase the value of each sale for both the customer and the business 
  • Maintain a positive attitude while focusing on customer satisfaction in a fast-paced and team-oriented environment 
  • Follow standard operating procedures established by management, and adhere to company policies 
  • Stock and maintain products in the store, including merchandising and re-organizing as directed or needed 
  • Ring up customers on the point-of-sale system, including handling money and change  
  • Assist with inventory maintenance  
  • Willingness and desire to learn more about the products and services offered company-wide 
  • Help to maintain a clean and safe store environment, for both customers and employees 
  • Other duties as assigned 

 

JOB REQUIREMENTS: 

 

Qualifications: 

  • Ability to lift 50 plus pounds  
  • Ability to stand and walk for extended periods of time 
  • Valid driver’s license  
  • Basic understanding of sales principals and customer service practices  
  • Ability to read and accurately handle money 
  • Exemplary communication skills  
  • Ability to work as part of a team and take initiative independent of direct supervision 
  • Ability to work evenings, weekends, and some holidays 

 

Preferred Experience: 

  • Customer service/retail experience 
  • Experience or knowledge of agriculture, animal care, horticulture, or turf maintenance 
  • Social media/marketing knowledge is helpful 


  • Full Time
  • 3 months ago